It is our mission to help customers fulfill their dreams and achieve success by providing quality merchandise, knowledgeable employees and service that exceeds their expectations.
Our story has been a family venture from the very beginning. The idea has always been to create a hardware store with a family/hometown feel. Our family name is not only the company's name, but it also represents what we believe in.
Originally, this hardware store was established in the 1840s, and it's been a staple in the Wooster community ever since. The Tignor family acquired the hardware from the Retzler’s in 2003. With the support of the Wooster community, our we grew this business into much more than just another hardware store.
In 2008, we relocated to our current location to better serve our customer. This change has offered better accessibility and allowed us to tailor our inventory to the needs of the community. This, coupled with our response to our customers changing needs, is the reason for our store's sustainability through the years. Tignor’s Hometown Hardware has molded into a convenience hardware store with the buying power of a big box store. We are members of Do it Best Corp., a co-op that provides us with access to over 67,000 warehouse-stocked items.
Our business was built on the foundation of helping others. We strongly believe that customer service is more than just a department; it is our culture and most notable feature. Greetings with a smile, tackling tough problems, and helping our customers complete their projects is just the beginning of the Tignor’s Hometown Hardware experience.
We work hard to provide our customers with what they need, when they need it. However, if we don’t happen to have the product on the shelf, you can order it right here on our own website. Our knowledge doesn’t just stop on the sales floor; we have a licensed plumber on our team that service Wooster and the surrounding areas. Jim Retzler is our Licensed Master Plumber with over 32 years of experience. Repairing older homes is our specialty but our team can tackle a multitude of issues from leaky faucets and running toilets to drain lines and water heaters; no task is too big or too small.